Posts Tagged ‘Tactical Empathy’
Why Words Matter | The Lexicon of Crisis Communication | Lost Lives and Crashes | SDP160
[Podcast] As Doc was writing School of Errors – Rethinking School Safety in America, he talked with parents of children killed or maimed by school shooters. Writing a book about school safety and taking on a multi-billion dollar industry needed to be done in a way that didn’t encroach on the dignity of those killed…
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